Use our website responsibly, respect the work shared here and provide accurate information when contacting us. Product subscriptions and customer services are covered by their own agreements.
About these terms
These terms apply to the public GeotechOS website and its regional versions. They describe the permitted use of website content, resources and enquiry or application forms. If you do not agree with these terms, please stop using the website.
Software licences, subscriptions, trials, implementation work and customer services are subject to separate agreements or terms presented for those services. Visiting this website or submitting a form does not purchase a product, create a subscription or establish an employment relationship.
Website information and engineering judgement
Website descriptions, illustrations and educational material provide general information about GeotechOS. Features, availability and regional requirements may change. Confirm the details relevant to your business with our team before making a purchasing decision.
Website material is not site-specific geotechnical, construction, safety or professional engineering advice. Qualified professionals remain responsible for evaluating project conditions, checking inputs and outputs, applying relevant standards and exercising independent engineering judgement.
Responsible use
You may browse the website, share links and use its public information for legitimate business or personal purposes. You must not:
- Use the website unlawfully, impersonate another person or submit information you are not authorised to share.
- Send malicious files, spam, abusive content or material that infringes another person’s rights.
- Attempt to gain unauthorised access, bypass security verification, interfere with the website or disrupt its services.
- Use automated requests in a way that places unreasonable load on the website or extracts non-public information.
- Misrepresent an affiliation with GeotechOS or present our content as your own.
Content and intellectual property
GeotechOS website content, branding, product names, designs and other materials belong to GeotechOS or their respective owners. Third-party names and marks remain the property of their owners.
You may view public pages and save or print reasonable extracts for internal reference, retaining attribution and any notices. Republishing substantial content, using our branding to promote another service or commercially distributing website materials requires permission unless applicable law permits the use.
Nothing in these terms transfers ownership of information, documents or CVs you submit to us. You authorise us to use those submissions for handling the relevant enquiry or application as described in our Privacy Policy.
Enquiries, support and job applications
Provide accurate contact details and information relevant to your request. Do not include passwords or confidential project information that our team does not need to handle the enquiry. Only upload documents you are authorised to share.
A submission reference or confirmation acknowledges receipt of a form. It does not guarantee a response time, resolution, product offer, interview or employment. Any agreed support commitments are set out in the applicable customer agreement.
We may decline abusive, fraudulent or irrelevant submissions and restrict access where reasonably necessary to protect the website or others. Where appropriate and practicable, we will explain the issue so it can be resolved.
Privacy and third-party services
Our Privacy Policy explains how website enquiries, support requests, applications and technical information are handled. Please read it before sharing personal information through the website.
The website may link to third-party resources and uses third-party services such as Cloudflare Turnstile for security verification. Those providers have their own terms and privacy practices. A link does not by itself imply an endorsement, and we do not control third-party website content.
Read our Privacy PolicyWebsite availability and changes
We may update website content and functionality, carry out maintenance or temporarily restrict access to address technical or security issues. We do not promise uninterrupted or error-free access to this public website.
We may revise these website terms. The date at the top of this page identifies the latest version. Updates do not retrospectively change a separate customer agreement, and any changes to a paid service are governed by that service’s agreement and applicable law.
Your statutory rights
Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, including applicable consumer guarantees under the Australian Consumer Law.
Your legal rights depend on the laws that apply to your circumstances. These website terms do not require you to waive mandatory consumer protections or prevent you from seeking a remedy available under applicable law.
Questions or concerns
If you have a question about these terms, need permission to use our materials or wish to raise a concern, contact our team. Include the relevant page or resource and a clear description so we can review it.
We encourage you to contact us first to help resolve an issue. This does not prevent you from contacting a regulator or exercising your legal rights.
Contact our team